Exchange & Shipping Policy

Refund/Exchange Policy

We do not offer refunds, rather we provide In-Store Credit and/or Exchanges.

Our policy lasts 14 days after your product was delivered. If 14 days have gone by since the delivery of your purchase, unfortunately we are unable to offer you In-Store Credit and/or an Exchange.

To be eligible for In Store Credit or an Exchange, your item must be unused and in the same condition that you received it. 

Sale items (if applicable)
Only regular priced items may be exchanged or returned for in-store credit, unfortunately sale items cannot be exchanged or returned for in-store credit.

Additional non-returnable items:
- Gift cards


Returns
Please send us an email at info@shopdlee.com and send your item(s) to:

Shop D. Lee

801 Blacklawn Rd.

Conyers, GA 30012

Shipping
Customers are responsible for return shipping.

Outgoing Shipping

Orders ship within 1-2 Business Days excluding weekends & Holidays.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Customer service

For all customer service inquiries, please email us at info@shopdlee.com